by David Thomas | 11 Dec 2019
If your Credit Card has expired or you need to change cards for future meeting room payments: Go to the Collaborator Portal (Nexudus) accessible from the QuickLinks section at the bottom of the LaunchPad Web site. Click on ‘Collaborator Signin’ to login to...
by David Thomas | 20 Feb 2019
Removal from Nexudus is done in two stages: the first marks the Contract record as ‘cancelled’ with an end date adn confirms the final invoice will be raise correctly. The second will archives or disable members. Stage 1 – Cancel Contract Notifying...
by David Thomas | 20 Feb 2019
Like all ‘off the shelf’ systems, Nexudus has its own way of representing and keeping track of information. While we’ve tried to configure the system to use terminology and processes aligned to how LaunchPad operates, there are a few things that are...
by David Thomas | 27 Jun 2018
The LaunchPad Collaborator Portal provides a Community Directory for individuals and companies (called teams). As a LaunchPad Collaborator, you can update your personal profile to include something about yourself, a photo and a list of skills that you can offer...
by David Thomas | 20 Jun 2018
Once you’ve found and opened the Contact record in Nexudus, complete the following steps. Converting a Contact into a Member If the new Collaborator was not in the system as a Contact, then you’ll need to skip this step and Add a Member (see below). Under...
by David Thomas | 20 Jun 2018
Once a Primary Contact for a new Collaborator has been added (with associated plans), you’ll need to add Team Members. Adding a Team Member If there isn’t already a Member record for this person, create one by clicking on the Add Customer button found at...
by David Thomas | 19 Jun 2018
Member and Contacts Contacts are typically Leads (not yet connected with LaunchPad), but also may be external users of rooms who pay as they use them (they pay up front). These people can log in and make bookings but do not get an invoice – they are prompted to pay...
