LaunchPad has Ricoh MPC45 and MPC35 based printers/copiers installed at all sites. These are distributed around the buildings to ensure one is conveniently located to your desk.
These printers support nearly all versions of Windows and MacOS (OSx). Unfortunately, we don’t currently support iOS AirPrint Print.
|Printer Location||IP Address||Printer Name|
|LaunchPad Create – Forest Floor||192.168.2.25||Launchpad P02L0.0 – Forest Floor|
|LaunchPad Create – Treehouse||192.168.2.26||LaunchPad P02L1.0 – Treehouse|
|LaunchPad Evolve – Near Flinders Rm||192.168.4.25||LaunchPad P03L0.0 – Flinders Room|
|LaunchPad Evolve – Rear near Office 2||192.168.4.26||LaunchPad P03L0.1 – Rear|
|LaunchPad Orbit – Near Studio LP4ST03||192.168.2.28||LaunchPad P04L0.0 – Orbit|
Basic Mac Setup
This Knowledge Base article was written for OSx 10.12 (Sierra) – earlier versions of OSx are supported and may have a slight difference in the installation process.
Step 1 – Downloading and Running the Printer Driver Installer
Download the driver package from the Ricoh website by clicking on the following link.
This package supports: Mac OSX 10.8, 10.9 (Mavericks), 10.10 (Yosemite), 10.11 (El Capitan0, 10.12 (Sierra), 11.4 (Big Sur).
Once downloaded, you’ll need to locate the file in your downloads folder and run it.
Step 2 – Running the Ricoh Printer Driver Installer
Find the package ‘.dmg’ file in your downloads folder and open it.
When you open the package it will open a folder window from which you can start the driver install package ‘Ricoh_PS_Printers_Vol3_EXP_LIO_Driver.pkg’.
Run this ‘.pkg’ file to start the install process.
Step 3 – Accept the License Agreement
Click Continue and answer ‘Agree’
Step 4 – Select Install Destination
Click on ‘Install’ (or Change Install Location if you have multiple HDDs).
Step 5 – Authenticate
If you’ve configured your Mac to request your password on system changes, you’ll need to enter your Username and Password
Step 6 – Complete the install
Once the drivers have installed, click on ‘Close’ to complete the process.
You can now delete the driver package downloaded from Ricoh’s website.
Step 7 – Add the printer
Once you’ve installed the driver for LaunchPad’s printers, you’ll need to add each printer from the ‘System Preferences’ App.
Click on ‘Printers & Scanners’.
Click on ‘+’ icon below the list of Printers – this will popup a system dialogue for adding printers.
Click on the ‘IP’ tab to add printers to their IP Address.
In the ‘Address:’ field type in the IP address for the printer near you. Click here to find the list of IP addresses for our printers or see the table at the top of this article.
In the ‘Protocol:’ field chose ‘Internet Printing Protocol – IPP’.
In the ‘Name:’ field, change it to the Printer Name listed in the table at the top of this article. If you have lots of printers, insert the word ‘LaunchPad’ at the front to make it clearer which printer to use.
Now click on ‘Add’ to complete the printer addition.
Printing and Known Problems
When printing from any application and using the LaunchPad printers, you’ll need to select either the ‘LaunchPad-B&W’ or ‘LaunchPad-Colour’ Preset. Generally, if you can’t print, then the most likely issue will be the UserID and Password.
What happened to my print job?
You can confirm whether you’re print job reached the printer by logging into the printer directly and selecting ‘Job Status’. The Completed Jobs Tab should show your print job and whether it was Completed or Cancelled.
Alternatively, each printer has its own website you can log into the site by typing the IP address into Safari or clicking on the link in the list of printers in the above table.
Can’t I print from Adobe Acrobat?
There appears to be a bug in Acrobat that results in the PIN not being passed through to the printer. This appears to be related to Acrobat using its own print dialogue instead of the standard version provided with OSx
To work around the problem, click on the ‘Printer…’ button located at the bottom right of Acrobat’s print dialogue. This will display the standard print dialogue and allow you to select the ‘LaunchPad-B&W’ or ‘LaunchPad-Colour’ preset.
Can’t I print from Google Chrome?
Like Adobe, Google tries to help by providing their own Printer Dialogue. We find that this hides the Preset field so you can’t be sure what has been selected.
In this case, click on the ‘Print using system dialogue’ to display the System Printer dialogue and make sure the correct ‘LaunchPad’ preset is selected. If you can’t see that preset, revisit the installation instructions above.