Introduction to Nexudus

You are here:
Estimated reading time: 3 min

Member and Contacts

  • Contacts are typically Leads (not yet connected with LaunchPad), but also may be external users of rooms who pay as they use them (they pay up front). These people can log in and make bookings but do not get an invoice – they are prompted to pay immediately using Paypal;
  • Members have a plan associated with their account and may be part of a team. These people share credits in the team (sadly it appears team members can use team credits, but only the main billing contact can actually see the credits remaining!!). If you create meetings for members, it uses credits and creates an invoice if not enough remains.

 

Logging Into the System

Meetings

  • To create a meeting under your own name (NOT TYPICAL, except for our events), use the App or Collaborator Website
  • To create/edit/view meetings for members, log in to the back-end (role login) and go to Space->Bookings
    • You can see the calendar and click on any booking to edit the booking
      • Bookings in the past cannot be altered typically
    • Create a booking by hovering mouse next to date number to make a booking for that day. Select member and resource, then time range. NOTE: Careful – you MUST click on the actual time in the drop-down list, not just type a number. Check the booking time when done in the calendar
      • Type some letter for member and it provides a filtered list
      • Using defaults should take the cost from a member’s credit
      • There are options to NOT charge, or create an invoice, etc. This may be applicable to contacts (not members) who don’t have an account as such and hence when they log in, they will be asked to immediately pay the invoice. Problem is that the booking MAY be cancelled if they don’t pay within 30 minutes.

Member Plans

  • Members MUST have a plan associated with their account. The paid plan is usually connected to the main billing member of a team;
  • Team members typically have a non-payable plan associated with their account, and the whole team can share credits for booking. Team members can generate invoices if they make bookings beyond the credit allowance, and these invoices are added to the billable member’s account;
  • The following types of plans are used currently:
    • Staff Team Member – LaunchPad team to allow sharing of large booking credit
    • The Collaborator – Used for main billing members of teams, or individuals desk users. This contains the booking credit for the individual or team
    • The Collaborator (no allowance) – Used for team members of teams with regular desks. This ensures that the team member is billed the normal amount (which is invoiced to the billing member), but WITHOUT adding another booking credit to the team. There is only ONE booking credit per team
    • Team Member – Used for team members who are either:
      • Additional to the actual billable desks (ie alternate users of desks, hence need to be named, but not billed); or
      • Part of an office/studio team (office/studio) is billed using a specific account as per below for Business Space.
    • The Coworker – Used for part-time desk users. This contains the booking credit for the individual or team
    • The Coworker (no allowance) – Used for team members for part-time desks. This ensures that the team member is billed the normal amount (which is invoiced to the billing member), but WITHOUT adding another booking credit to the team. There is only ONE booking credit per team
    • Business Space (xxxxx) – These plans are custom created for offices and studios and the “xxxxx” refers to the office/studio name. These contain the agreed booking credit and are set to the correct billing amount per month.
    • NOTE: Often the default values of the various plans are over-ridden in the member account contract section with a different “unit price” which replaces the default amount…

How are these plans used?

Here are some examples:

  • Studio/Office Team: Main billing member has Business Space (xxxxx) Plan applied to set booking credit and total amount for the team. Each staff member has Team Member Plan applied (no allowance or cost billable);
  • Team with full time and part time desks: Main billing member has The Collaborator Plan applied to set booking credit and amount for their OWN desk. Each staff member has either The Collaborator (no allowance) Plan, The Coworker (no allowance) Plan or Team Member Plan applied. The latter if there is no desk assigned to this person;
  • Individual: Simply has The Collaborator Plan or The Coworker Plan applied.
Was this article helpful?
Dislike 0
Views: 17

Submit a Comment

Your email address will not be published. Required fields are marked *

3  +  3  =  

LaunchPad Create
122 Cremorne St. Cremorne
LaunchPad Evolve
132 Cremorne St. Cremorne
LaunchPad Orbit
130 Cremorne St. Cremorne