LaunchPad Privacy Policy

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To assure the LaunchPad Membership that we will treat their private data in the same way we know they will treat ours – with utmost care to ensure it remains at all times ‘private’.

How it relates to our Values

Value-some Services – To set a standard for data privacy, even for the things we provide free of charge
Audacious Space – Regardless of what we track, we always make sure individuals can’t be tracked
Eclectic Members – We acknowledge that not everyone will behave the same as we do
Transformative Relationships – We seek to set the bar on privacy
Intuitive Systems – So that it just works the way a reasonable person would expect.


As used in this policy:

  1. Data is any information we capture during the sales, onboarding and day to day operations of LaunchPad, including text, images, audio and video information
  2. Information includes both LaunchPad or Collaborator’s information
  3. User means any LaunchPad employee, Collaborator, subcontractor or agent accessing the LaunchPad Network either directly, over wifi or remotely via a VPN.


General Policy

LaunchPad operates the website, which provides facilities and a community curation Service to our collaborators (members).

This page is used to inform website visitors and members of our community, regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you by us (LaunchPad).

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these cookies to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.


LaunchPad maintains a number of high-definition colour CCTV cameras throughout our sites and carparks.  From time to time your image may be captured on the footage from these cameras.  LaunchPad will keep private all video footage available to authorise security personnel or police for the purpose of investigation.  We may also provide supervised access to our equipment where LaunchPad Collaborators have a legitimate need to review footage.  All access is provided via LaunchPad equipment only and no footage will be provided to a third party without the prior consent of any Collaborators captured in the footage.

Recording and Live-Streaming of Events

From time to time, LaunchPad records private and public events for the purpose of making the recordings available online via YouTube, Facebook and other social media services.  Whenever a recording is being conducted, LaunchPad will endeavour to alert Collaborators prior to the commencement of the event.  Every effort will be made to obscure or remove people not directly involved in the event.

Augmented Sound

LaunchPad is actively exploring the use of Augmented Realities in a business context, including Augmented Sound.  Where experiments may be recording ambient sound, LaunchPad will ensure that all recordings are kept private at all times.  LaunchPad will also alert Collaborators of a sound recording experiments.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.


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