See ‘Key Contacts’ page for Ground Crew for the supplier contact.
Filters – We don’t tend to change the filters as Melbourne water is pretty good. The system will alert when a filter is required – this can be reset to ignore
Hot Water doesn’t work (but cold does) – the child-proof switch has been activated. This is a little button just below the hot/cold beverages. You have to push this in while also depressing the hot water lever to get hot water.
To turn this off: Press and hold the child-proof button and the cold water button at the same time for more than 3 seconds. This will enable/disable childproof mode.